Shipping Policy
Last Updated: January 11, 2026
This Shipping Policy outlines the shipping practices for all orders placed on oakwoodtrading.space (the “Site”), operated by Jonathan Robert Gauthier (trading as Oakwood Trading). By placing an order on this Site, you agree to the terms outlined below.
Contact Information:
Site: oakwoodtrading.space
Operator: Jonathan Robert Gauthier
Shipping Address: 87 Mascuppic Trail, Tyngsboro, MA 01879-1734, USA
Email: support@oakwoodtrading.space
Phone: +1 (412) 806-3928
1. Order Processing Time
Order processing is the time it takes for us to prepare your item(s) for shipment. It does not include the actual shipping transit time.
Orders placed and paid for before 4:00 PM EST on a business day (Monday-Friday, excluding US federal holidays) will be processed and shipped within 1 business day.
Orders placed after 4:00 PM EST, on weekends, or on holidays will be processed on the next business day.
For items that are made-to-order or noted with a different processing time (e.g., “Ships within 5-7 days”), the timeframe specified on the product page will apply .
2. Shipping Destinations & Services
We are happy to ship to addresses within the United States and to many international destinations .
Domestic Shipping (Within the USA): We primarily ship via reliable carriers like USPS, UPS, and FedEx. The available options and costs will be displayed at checkout.
International Shipping: We can ship to the countries listed at checkout. If your country is not listed, we are unfortunately unable to accept your order at this time. International shipping costs are calculated based on your location and the selected service, and will be shown before you complete your purchase . Some countries may be excluded from service .
3. Shipping Costs & Delivery Times
a) Domestic Shipping:
Free Standard Shipping is available on all orders over [Insert Amount, e.g., $50] shipped within the contiguous United States.
For orders below this threshold, a flat-rate shipping fee of [Insert Amount, e.g., $5.99] will apply.
Estimated delivery times for continental US typically range from 3 to 7 business days after shipment, depending on the service selected.
b) International Shipping:
Shipping costs for international orders are calculated automatically at checkout based on the destination, package weight, and dimensions .
Delivery times for international orders are typically longer. Please allow 8 to 20 business days for delivery, depending on the destination country and customs processing . Please note that these are estimates and not guarantees.
4. Customs, Duties, and Import Taxes
For international orders, please be aware that:
Your order may be subject to import duties, taxes, and fees imposed by your country’s customs authorities once the package arrives .
Oakwood Trading (Jonathan Robert Gauthier) is not responsible for paying these charges. They are the sole responsibility of the buyer .
We have no control over these charges and cannot predict what they may be. For information, please contact your local customs office.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package online. You can use this to monitor your order’s progress .
6. Shipping Risk & Title
The risk of loss and title for all products you order pass to you upon our delivery of the items to the carrier (e.g., when we hand the package to the postal service or courier).
7. Return & Exchange Shipping Responsibilities
Our goal is to ensure you are happy with your purchase. Our return and exchange policy is governed by the following shipping responsibilities:
Due to Our Error (e.g., wrong item shipped or defective product): We will cover the full cost of return shipping and the shipment of the correct replacement item.
Customer-Initiated Returns/Exchanges (e.g., change of mind, size preference): If the item is unused and in its original condition, you may return it within 7 days of receipt. The customer is responsible for the return shipping costs. We will cover the standard shipping cost to send the replacement item .
Undeliverable Packages: If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you. Reshipment will require payment of an additional shipping fee.
8. Prohibited Items
We comply with all carrier regulations regarding prohibited or restricted items. Customers are responsible for ensuring the items they order comply with the laws of their destination country.
9. Force Majeure
We will not be held liable for any delays in delivery resulting from circumstances beyond our reasonable control (“Force Majeure”), including but not limited to natural disasters, war, epidemics, severe weather, or actions by government authorities.
10. Policy Updates
We reserve the right to modify this Shipping Policy at any time. The most current version will always be posted on this page with the updated “Last Updated” date.
